With the experience she garnered from doing sales and marketing with a local property developer, Jennelle was intrigued by the industry and wanted to understand more on how the financial segment worked and hence decided to take a leap of faith to embark on her journey with Redbrick.
Prior to that, Jennelle was with Singapore Airlines for more than a decade; working in the hospitality industry has enriched her with the skills to deliver excellent customer service and be meticulous to details for all her customers. Because of her dedication and passion for service, she was awarded the Best Soaring Act-Service award for her outstanding achievement from Singapore Airlines.
“The true sense of fulfilment and happiness for me is when I am able to assist customers with their mortgage loans, and help them to get out of the sticky situations they encounter to maximise on their cash flow.”
During her free time, she likes to go running and reading as well as catching up with friends for coffee.
Wee Meng Chua: "My Broker is Jennelle Lee, whom I got in touch with in early 2020, when I was looking at refinancing my mortgage loan. Since our first contact, her service level has consistently exceeded my expectations. Jennelle addressed my question promptly, and advised me objectively. Back then, I did not refinance through her, instead I re-priced with my (then) bank as it gave me a very good offer. Professional as she was, Jennelle reaffirmed my decision, and even asked to follow up with me periodically. As committed, Jennelle checked in on me on an annual basis. From her timely reminder, I relooked at my mortgage loan again recently. She advised me in a confident, firm, but not pushy manner, and offerred alternate loan packages based on my needs. This time round, I refinanced my mortgage loan through Jennelle. During the application process, her speed and close follow up amazed me even more. She turned around my application and submitted to the bank within 1 hour from receiving my application, even late at night. The rest of the process went on smoothly with her close and strong support. I will not hesitate to recommend Jennelle for her outstanding service. I would have rated her 6 stars if I can."
Martin Koh: "Great assistance provided by Jennelle, she was always contactable and prompt with her replies! Thanks for coming down to meet us to explained the process and prepared the document for us to signed. Always very patient to answer our questions."