Jene Chua
With over a decade of experience in Singapore Airlines, Jene has acquired an immense understanding of Customer Service Excellence. She believes the heart of service delivery is always about putting customer’s interest first. Her passion for people and her drive to go beyond the extra mile, is the baseline for every experience she creates. She was awarded the prestigious Outstanding Soaring Act award in recognition for her efforts.
“Property procurement is one of the most important events in one’s lifetime. My knowledge and expertise will allow my clients to be empowered with optimal coverage of the market. It is one to articulate numbers and figures, but the greater aspect of leveraging my expertise, is the ability to analyze their property and financing plans to effectively achieve the most desirable long-term returns.”
Jene advocates strongly in prioritizing clients’ benefits first and aims to provide an infinity of mortgage and financing solution to her clients.
Customer Review:
Freya Mourgous: "As a first-time property owner, I was completely out of my depth and didn't even know a specialized service like this existed. Looking back, I am incredibly glad I had Jene’s professional advice. The financial knowledge she shared isn't something taught in school, yet it is absolutely crucial. She didn’t just look at my immediate needs; she helped me actively plan for the long-term financing of my property. Instead of a one-size-fits-all approach, Jene carefully curated options specifically catered to my unique financial situation. She also provided professional suggestions based on future economic outlooks and she took the stress out of the paperwork and made the entire loan application process incredibly easy. If you feel like you are paying too much on your monthly mortgage, or if you are unsure which plan to go with when purchasing a new place, do yourself a huge favor and seek professional advice here. Jene’s expertise is truly invaluable."
J: "I had a very good experience working with Jene Chua from Redbrick for my mortgage loan. After checking with banks directly, I decided to give Redbrick a try, and Jene managed to help me secure a better loan rate compared to what the banks had offered me directly. As this was my first home purchase, the whole loan application process felt quite new and confusing to me. Jene made the process much easier by explaining the different loan options clearly, guiding me on what to look out for, and keeping me updated throughout. She was very responsive and patient whenever I had questions. What I appreciated most was that she did not just help with the application, but also took the time to explain the bank’s terms and conditions in a way that was easy to understand. On the day we went down to the bank, she was also there to explain the contract terms, which helped me feel more confident before signing. Jene was professional, attentive, and very helpful throughout the entire process. I am extremely happy with her service and would strongly recommend her to my friends and family, or anyone who needs mortgage advisory support."