Jo-Anna Ong
Jo-Anna was working in public service for many years before starting her own business working with children. Through her experiences in these industries, she has developed excellent interpersonal skills and a propensity to listen and understand people’s needs. It is her goal to help clients at Redbrick maximise the value of their property and provide customised solutions for them.
“Mortgage packages can be confusing and being a homeowner myself, I have learnt things the hard way. Thus, I am driven by a passion to help people achieve their objectives and obtain the best solution based on their needs and requirements.”
I am passionate about children and animals and my motto in life is “Try everything once!” Life is short, so be happy and live life to the fullest!
Customer Review:
Johnathan Chia: "Excellent service from Jo-Anna Ong, she followed up with all the necessary paperwork required for us to complete our refinancing. After having 2 unsuccessful attempts at refinancing previously (due to incomplete paperwork), I had almost given up on the idea of refinancing. So, big thanks to Jo-Anna and the person that recommended her to us :)"
Peng Ling Loke: "Highly recommemd Jo at redbrick. Jo is very hardworking and knowlegable, handholding us on our refinancing with great patience."
Dhanya: "I would like to share my heartfelt appreciation for Jo Anna from the mortgage team. She has been nothing short of exceptional throughout my entire refinancing journey. From the start, Jo Anna was attentive to every detail, patient in her explanations, and never once pushy. She always ensured I fully understood my options and made decisions I was comfortable with. Even after I had already refinanced my loan, she continued to look out for my interest — when other banks released lower rates, she took the initiative to contact me to see if I wanted to make further changes. That level of care and dedication truly stands out. She also guided me patiently through the documentation, helped with all the liaising and submissions, and made the entire process smooth and stress-free. What I appreciate most is how she still takes the time to address my questions — even on weekends — always with professionalism and warmth. Thank you, Jo Anna, for your outstanding service and genuine commitment to your clients. I’m truly grateful and would highly recommend her to anyone looking for a trustworthy and reliable mortgage advisor."