Pauline Chong
Pauline brings a wealth of experience from her background in premium client service at Singapore Airlines, training at MOE schools, and wealth acquisition at OCBC Bank before joining Redbrick. Her diverse experience has honed her ability to communicate clearly, work with integrity, and pay close attention to detail-qualities she now channels into her role as a mortgage advisor.
“By understanding each client’s unique goals, concerns, and lifestyle, I strive to recommend home financing solutions that genuinely make sense for them. I keep myself updated on market trends and policies to ensure my advice is always timely and relevant. My goal is to make the home financing journey as smooth, informed, and empowering as possible for my clients.”
Outside of work, Pauline enjoys cooking, singing, and spending time with her three children-moments that keep her grounded and inspired every day.
Customer Review:
Jason Ong: "I reached out to Redbricks to find out about the latest housing loans rate and Pauline Chong reached out the very next morning. She promptly set up a call and came thoroughly prepared, sharing with me the various refinancing options available. She stayed in regular contact as I took time to process the options, and offered to discuss on the phone if I had further questions. I was impressed with the proactive support and expertise from Pauline. She was always clear, responsive, and not pushy at all. I would recommend both Redbricks and Pauline to anyone looking to refinance their home."
hongchun Tan: "I had the pleasure of working with Pauline Chong for my mortgage loan, and the whole process was so much smoother than I expected. She made everything easy without me having to deal with multiple banks directly. Pauline was patient, always attentive to my questions, and took the time to explain clearly. Most importantly, she managed to help me secure a much lower interest rate, which I truly appreciate. Highly recommended!"
Chien-Kwan Lin: "Delighted with my experience with Redbrick so far in my home buying journey. Pauline Chong has been incredibly helpful with the entire mortgage process. She's extremely patient with mortgage novices like myself and didn't mind explaining things step-by-step (even oftentimes dealing with my repeat questions). She's very responsive with communications, knowledgeable, objective and always taking my priorities into consideration. Pauline is not someone who just wants to get ANY deal over the line quickly. I always felt comfortable that she has my interest at heart and will take the time to find me the best deal."