Zen Lee
Prior to joining Redbrick, Zen has worked as a trainer for a contact centre. He specializes in training new customer service representatives, and after they complete their training, he conducts weekly performance audits to ensure service levels are maintained.
“I discovered significance here at Redbrick knowing that every client I assist will save them time, money, and frustration in their search for their dream house. Mortgage loans can be fairly complicated, and it is certainly not an easy chore because everyone needs a tailored answer and there is no one-size-fits-all option. In today’s advanced mortgage industry, I believe that everyone deserves an equal opportunity to secure the best mortgage for their dream home.”
Outside of work, Zen has always enjoyed spending time with his family over a good dinner, and he also appreciates the simple joys of life. He enjoys playing video games recreationally, browsing clothing stores, watching football, and staying active through exercise.
Customer Review:
Syafi'i Ibrahim: ""Great experience with Mr Zen Lee! Very easy to communicate with and guided me step by step through the entire process. Found me the best and lowest interest rate available. I really appreciated the constant updates and transparency throughout. Highly recommend!""
Faiz Matnawi: "We were served by Zen Lee in our search for a bank loan for next housing purchase. As we are entirely new to this process, He took time to explain to us the different packages that were available and gave us a few suitable options which will be ideal for us. He also answered all our queries and followed up promptly throughout the whole process. We took about 2 weeks to complete the process of sourcing a loan package to accepting it. Thank you Zen for making this process a seamless one!"
Ada Fung: "I'm extremely grateful to my bank broker, Zen Lee, for his outstanding support and guidance throughout my loan application process. The loan advisory service was truly a game-changer—it helped me understand my options clearly, compare rates effectively, and select the most suitable plan for my needs. What truly set Zen apart was the extra insight he offered—thorough analysis of the property, guidance on potential resale value, and the incredible speed and efficiency in getting the loan approved within just 1.5 days. Without his dedication, I wouldn't have been able to exercise the transaction in time. Zen is not only professional and patient, but also genuinely passionate about helping his clients. He answered all my questions, no matter how small, and went far beyond what most brokers would do. His advice gave me both clarity and confidence, and the entire process was handled seamlessly from start to finish. Thanks to his expertise and commitment, I was able to secure a loan that perfectly fits my budget and future plans—all within a tight timeframe. I highly recommend Zen and the bank’s loan advisory service to anyone looking for trusted financial advice and a truly stress-free experience."