Zen Lee
Prior to joining Redbrick, Zen has worked as a trainer for a contact centre. He specializes in training new customer service representatives, and after they complete their training, he conducts weekly performance audits to ensure service levels are maintained.
“I discovered significance here at Redbrick knowing that every client I assist will save them time, money, and frustration in their search for their dream house. Mortgage loans can be fairly complicated, and it is certainly not an easy chore because everyone needs a tailored answer and there is no one-size-fits-all option. In today’s advanced mortgage industry, I believe that everyone deserves an equal opportunity to secure the best mortgage for their dream home.”
Outside of work, Zen has always enjoyed spending time with his family over a good dinner, and he also appreciates the simple joys of life. He enjoys playing video games recreationally, browsing clothing stores, watching football, and staying active through exercise.
Customer Review:
Elaiza Yvette Endaya: "I initially had some hesitation with the company and service, but Zen Lee truly exceeded my expectations. He was incredibly patient, guiding me through the entire process and explaining everything in a way that made it easy to understand. His knowledge and professionalism were evident throughout, and his prompt responses and deep understanding of my situation made all the difference. I will definitely be highly recommending Zen to my friends, family, and clients. Thank you s much, Zen!"
leong foo: "I recently had the opportunity to work with Zen Lee as my mortgage advisor. Although I ultimately decided not to take advantage of the mortgage repricing offer he recommended, I was very impressed with the service he provided. Zen was knowledgeable, patient, and genuinely interested in finding the best solution for my needs. He took the time to explain the options available and helped me understand how the repricing could benefit me in the long run. Even though I didn't move forward with the offer, I would highly recommend Zen's services to anyone looking for a dedicated and professional mortgage advisor."
Punithan Shanmugam: "Zen has been very helpful and diligent in following up with me and the bank. He is knowledgeable on.the loan issues."